Winning Communication Skills for Telephone, Conference Calls

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Winning Communication Skills for Telephone, Conference Calls, Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy Bosses and Clients

Created by TJ Walker

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What Will I Learn?

• Communicate effectively using the phone with clients, customers, colleagues and bosses
• Avoid telephone blunders that strike others as rude and unprofessional
• Speak effectively on business conference calls
• Present confidently on Skype and FaceTime calls
• Use the telephone effectively in all aspects of business life